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Fantasy Grounds - Full License $39.95
Publisher: SmiteWorks
by Michael W. [Verified Purchaser] Date Added: 03/31/2013 21:30:16

I bought this system on the strength of the other user reviews. I am a deaf roleplayer and thought the chat-window orientated nature of this product would enable enjoyable online roleplaying. It may well do, but the system is so incredibly hard to use I may never know. I expected that there may be a Help file or toolkit that I could read to familiarise myself with the product but no, all I can see are a collection on tutorial videos hosted on youtube which I cannot hear. Ultimately, this was a waste of my time and money and I am pretty annoyed that anyone would release a product without providing clear instructions as to how it works.

[1 of 5 Stars!]
Creator Reply:
Hello Michael,

Your feedback is unfortunately very valid. The user manual we used to ship with the download has been deprecated since many of the screens referenced now have a different appearance. We have started to rely upon video instructions for many of the steps without properly considering what that would mean for the deaf community. I would be happy to send you the slightly out of date user manual. It won't cover the newer features, but it does show you the basic functionality which still exists today. In addition, I think you would find that there is additional online documentation on the site and a helpful community willing to help. If you are unhappy with the product and support, we would grant a full refund of your purchase. You can contact me at - Doug
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Fantasy Grounds - Full License
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