Been a happy customer of both DTRPG and everything onyx path for over a decade. White wolf and OWD even longer, since I picked up my 1st with a copy of werewolf the apocalypse 2nd edition from a Walden books in the 4th grade. Until I bought the hardback of this. I regret not paying attention to the reviews of other's physical purchases. Unboxing this was as disappointing as childhood Christmas morning when the action figure I wanted had a broken limb straight out the box and now the ninja turtle can only hold one katana instead of 2. I would expect more care in the packaging of a pricey print but after unboxing my book this morning, I discovered my copy's upper part of the spine cover looks like a compressed green squishmellow and the 1st dozen pages have a similar crease near the spine too. The rest of the book is great but the damage is what's keeping this a 5 star. Unless a reasonable accommodation is made, I think I'm going to hold off on future onyx path purchases. Pretty disappointed and more than a little heartbroken.